{"id":119134,"date":"2026-03-06T08:04:30","date_gmt":"2026-03-06T12:04:30","guid":{"rendered":"https:\/\/tomaempleo.com\/dominicana\/trabajos\/bilingual-patient-care-representative-2\/"},"modified":"2026-03-06T08:04:30","modified_gmt":"2026-03-06T12:04:30","slug":"bilingual-patient-care-representative-2","status":"publish","type":"trabajos","link":"https:\/\/tomaempleo.com\/dominicana\/trabajos\/bilingual-patient-care-representative-2\/","title":{"rendered":"Bilingual Patient Care Representative"},"content":{"rendered":"<p>Key Responsibilities<\/p>\n<p>Handle inbound and outbound patient calls in English and Spanish.<br \/>\nSchedule, confirm, and reschedule medical appointments.<br \/>\nProvide general guidance regarding medical services, processes, and results (no medical diagnoses).<br \/>\nConduct patient follow-ups according to established protocols.<br \/>\nAccurately document all interactions in the system (EMR).<br \/>\nEscalate sensitive or complex cases to the appropriate team.<br \/>\nComply with confidentiality policies and healthcare regulations.<br \/>\nMaintain empathetic, professional, and patient-centered communication at all times.<\/p>\n<p>\ud83e\udde0 Profile Requirements<\/p>\n<p>B2 level or higher in English (spoken and written) \u2013 mandatory.<br \/>\nPrevious experience in call centers, customer service, or patient care.<br \/>\nPreferred education or studies related to healthcare (medical administration, nursing, bioanalysis, psychology, or similar fields).<br \/>\nBasic proficiency with digital tools and patient support platforms.<br \/>\nStrong communication and active listening skills.<br \/>\nAbility to work under pressure and manage high call volumes.<\/p>\n","protected":false},"author":50933,"template":"","class_list":["post-119134","trabajos","type-trabajos","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bilingual Patient Care Representative | tomaempleo.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tomaempleo.com\/dominicana\/trabajos\/bilingual-patient-care-representative-2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bilingual Patient Care Representative | tomaempleo.com\" \/>\n<meta property=\"og:description\" content=\"Key Responsibilities Handle inbound and outbound patient calls in English and Spanish. 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